title:

Camera focus is not working

(Post creation time:  

06-1-2018 01:56 AM

)

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C

cpnagal

Beginner Level 2

last edited

 

06-1-2018 01:56 AM

 

in

 
Camera focus is not working
    • A

      admin_

      Expert Level 5

      06-3-2018 04:49 AM

       

      in

       
      We apologize for the camera issue facing in the device. We would like to inform you that the device have auto focus feature, however you can long tap on the camera screen to lock the focus on a object. We suggest you to reset camera from the camera settings and tap on the screen to set the focus. If still issue persist, please follow the below steps:
      - Please run your device in safe mode.
      - Please do reset your device on factory mode after taking the data backup Via Smart switch.

      Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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