title:

message centre number

(Post creation time:  

04-30-2020 02:40 PM

)

278 Views

J

jsrgaurav

Active Level 1

last edited

 

04-30-2020 02:40 PM

 

in

 
Why am i unable to set message centre number in my galaxy M30s. The error message shows- unable to save centre address
    • C

      cs_member9

      Active Level 7

      05-5-2020 07:07 AM

       

      in

       

      Dear Samsung Member,

       

      Greetings from Samsung Customer Support!

       

      Kindly follow the below mentioned step to improve the performance of the device:

       

      1. Check device network mode settings: Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
      2. Check network operator settings: Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

      Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Check device network in open area. Kindly check your device in a different location/network coverage area.

      For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

       

      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes