‎galaxy store problem | Samsung Members Community

P

premparekh2

Active Level 3

last edited

02-15-2020 05:56 PM

in

Galaxy store is loading so slow on high speed internet on my galaxy s10 device...and it's not just mine my so many friends who are using galaxy devices the same problem is going on with them too ..galaxy store is loading so loading and searching any app also take so much loading same to home page of the store.....so fix it. Humble request.

S
Sridhar213
Active Level 7
02-15-2020 06:03 PM

in

Tech Talk
use google play store
0 likes
P
premparekh2
Active Level 3
02-15-2020 06:07 PM

in

Tech Talk
some apps are only on galaxy store and what about watch apps ? watch apps are only available on galaxy store
0 likes
P
premparekh2
Active Level 3
02-15-2020 06:08 PM

in

Tech Talk
if they are providing something it should be worth it and it should be working properly
R
Rishi215
Active Level 7
02-15-2020 06:29 PM

in

Tech Talk
may be it takes time,mine is working as usual fine,you can reinstall it.or clear data and clear cache
S
Sridhar213
Active Level 7
02-15-2020 07:03 PM

in

Tech Talk
haha, its loading right ? why cant you wait untill load completely
0 likes
P
premparekh2
Active Level 3
02-16-2020 02:02 AM

in

Tech Talk
it's taking more time then a usual load dude
0 likes
7
7405ankit
Active Level 6
02-15-2020 07:58 PM

in

Tech Talk
even i find it working slow...i think its probably because samsung doesnt upgarde and refresh it ..i am not sure but it can be possible...!
R
ram_lodha09
Active Level 5
02-16-2020 04:57 PM

in

Tech Talk
same problem I'm facing in my S9
E
Emmanuel_J12
Moderator
02-18-2020 01:20 PM

in

Tech Talk
Hey, if you're still facing the same issue, then please replicate the issue and do the following:

Record it or take a screencast of the issue in action.

Share dumpstate logs with the customer care

Here are steps to take dumpstate logs:

Replicate the issue

Dial *#9900# in calling app

Choose "Run dumpstate/logcat"

Click "copy to sdcard" when completed.

Find [My File > Storage > Log folder]

Compress the log folder and share with customer care or feedback section.

You can also check this link which explains the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

title:

galaxy store problem

Related Content