‎camera quality issues | Samsung Members Community

J

JP91

Active Level 1

last edited

01-13-2021 07:28 AM

in

Samsung team manage camera quality smartphones price wise, Any one ( like me ) spend 24000₹ rupees on your brand he can believe camera quality is better than chines brands because you have reputation brand in India. Your team not follow the 3,4&5 camera trands only you also focus on camera quality. 10 year ago your camera quality is much much better than other brands in medium budget smartphone but now you Loss/forget your path behind trands like increasing camera quantity 3,4&5. Please solve this problem you creating yourself I'm disappointed regard this one because I feel I lost my money camera quality wise.

Please must read & reply on my email address:- Jp.lj03.ce16@Gmail.com

I'm waiting.

CM
cs-member13
Expert Level 4
01-14-2021 01:51 PM

in

Tech Talk
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and perform following methods to resolve the Camera quality issue:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data).

2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with screenshots, short videos and error log file, so that we can assist you accordingly.

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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camera quality issues

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