title:

camera focus problem

(Post creation time:  

05-4-2020 06:12 AM

)

411 Views

R

Redowan420

Beginner Level 2

last edited

 

05-4-2020 06:12 AM

 

in

 
Dear sir, 
My mobile name samsung J7 max.  The camera on the back of my phone blurs the picture and the focus doesn't come. Please fix the problem.
  • N

    05-4-2020 06:22 AM

     

    in

     
    Open camera and reset camera settings.the problem may be solved.

    0 likes

  • R

    Redowan420

    Beginner Level 2

    05-4-2020 06:32 AM

     

    in

     
    not solve..many days this problem about 6 month.

    0 likes

  • R

    Redowan420

    Beginner Level 2

    05-4-2020 07:54 AM

     

    in

     
    yes running

    0 likes

  • S

    sonia2

    Active Level 4

    05-4-2020 08:09 AM

     

    in

     

    Open camera and reset camera settings.the problem may be solved

    0 likes

  • G

    Geeta1

    Active Level 3

    05-4-2020 08:18 AM

     

    in

     

    Open camera and reset camera settings.the problem may be solved.

    0 likes

  • S

    05-8-2020 11:17 AM

     

    in

     

    Dear Samsung Member,

     

    Greetings from Samsung Customer Support!


    Please perform the below mentioned steps to resolve the issue:

     

    1. Clear camera application data.
    Settings >Apps >Camera >Storage >Clear Data

     

    2. Check device in Safe Mode.
    1. Press and hold the Power key, when Power off icon appears.
    2. Press and hold the power off icon.
    To exit safe mode just restart your device.

     

    For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


    Thank you for writing to Samsung.

     

    Warm Regards,
    Samsung Customer Support

    0 likes

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