title:

after software updates, Facebook & what's app are not working properly

(Post creation time:  

02-19-2021 08:11 AM

)

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V

VAITHIKEERTHANA

Beginner Level 2

last edited

 

02-19-2021 08:11 AM

 

in

 
after software updates, Facebook & what's app are not working properly ,last update 15th February 2021
    • E

      Ehsank

      Expert Level 5

      02-19-2021 08:22 AM

       

      in

       
      clear cache and data a of those 2 apps and then observe
      just long press on app icon>app info (ibutton) >storage >clear cache and data

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    • S

      02-22-2021 01:45 PM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!


      Please perform the below mentioned steps to resolve the issue:

       

      * Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

       

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

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