This is what the user said:
“My brother’s OnePlus Nord 2 burst out in his hands while talking on phone. We went to Service Centre, CP, New Delhi for a resolution and we were asked to wait for 2-3 days. Now they are calling us to recollect that bursted phone as they can’t do anything,” wrote the user on Twitter"
We even had previous reports of One Plus Nord 2 Exploding Battery issues and the company is doing nothing but telling the users they can't help
As we all know the disastrous Samsung Galaxy Note 7 with its issue related to the battery, this seems no new.
The same issue is now being represented by a different device from a different company.
2 questions we have no answer for is :
Why are some phones facing such issues?
Can this issue be resolved??
The common answer is Just Time will Tell!!
So we have to wait
But if this is the case Same issues might even come in other devices from other companies too which may/may not include Samsung.
Something similar of both of Note 7 and Nord 2 might be there causing these issues which mustn't be used in other devices.
sabber1122
Active Level 4
04-2-2022 02:35 PM
in
Anonymous User
Beginner Level 1
04-2-2022 06:06 PM
in
0 likes
Milky_Way
Expert Level 1
04-3-2022 05:32 AM
in
Anonymous User
Beginner Level 1
04-3-2022 04:12 PM
in
He be like IDC just typing a nice!
Lol 🤣🤣
0 likes
10300
Active Level 7
04-2-2022 02:42 PM
in
Anonymous User
Beginner Level 1
04-2-2022 03:07 PM
in
10300
Active Level 7
04-2-2022 04:08 PM
in
Anonymous User
Beginner Level 1
04-2-2022 06:06 PM
in
sabber1122
Active Level 4
04-2-2022 03:23 PM
in
mHappiee
Expert Level 5
04-2-2022 04:46 PM
in
sabber1122
Active Level 4
04-3-2022 06:37 PM
in
0 likes
cs_member8
Moderator
04-20-2022 12:50 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes