‎Note 9 display yellow and flickering issue.

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omi295

Active Level 1

last edited

05-8-2021 09:21 AM

in

Hello, After recent update my display of Note 9 was turning yellow green and flickering ocassionaly. Phone not damaged nor has a single scratch. Now occasional thing of this display colouration is permanent and normal display color has become occasional. I do see many reporting same issue in community. But all samsung has asked is to report here. Looking forward for genuine help. Phone not fallen, No damages, No spillage No sanitizer damage. Need genuine explanation.

After reading to solutions recently I implemented always on display and when always on display clock is seen, then if I unlock phone display colour are normal.

But if I unlock before always on display clock is seen as Screensaver colors run yellow.

Also when on call in normal display screen goes due to proximity sensor... but when I take away phone from ears it some times gives yellow display.

This is for sure a bug.

Requesting you to identify and solve in update.

Regards,

R
raruneda
Beginner Level 2
05-9-2021 05:26 PM

in

Tech Talk
Note 9 from last month the screen is fading up and gets something like blurr I lock it and after 10 to 15 secs if I open it it's fine again
But suddenly it gets over heated and screen gets faded
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cs_member8
Moderator
05-11-2021 06:04 PM

in

Tech Talk
Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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SamadKhan007
Active Level 1
05-22-2021 03:35 PM

in

Tech Talk
Howmany times am doing report..samsung failed to solve this issue..now we are moving to buy other than samsung phones..shame on you samsung
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Alok7722
Active Level 1
08-29-2021 05:21 PM

in

Tech Talk
I am also facing the same issue....
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title:

Note 9 display yellow and flickering issue.

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