‎Not able to open Notes app | Samsung Members Community

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Samsung_Zq7HFDA

Beginner Level 2

last edited

08-4-2020 11:33 AM

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Hi, I am not able to open the notes app which I stored may files in my phone M30S

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Ehsank
Expert Level 5
08-4-2020 11:52 AM

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Tech Talk
long press on notes icon>app info>storage >clear cache then try
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Samsung_Zq7HFDA
Beginner Level 2
08-4-2020 12:08 PM

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Tech Talk
did the same, but still not working
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Ehsank
Expert Level 5
08-4-2020 11:53 AM

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Tech Talk
if this work for you then please
accept as solution by clicking on 3dot at my comments
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Ehsank
Expert Level 5
08-4-2020 12:25 PM

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Tech Talk
then again go to same way and this time click on force stop
and u can also clear data but if ur notes not backuped then u will lost ur notes
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Anonymous User
Beginner Level 1
08-4-2020 02:45 PM

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Tech Talk
If you turn on sync then notes will be synced to your Samsung account. If you synced before just uninstall and reinstall the app.
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Anonymous User
Beginner Level 1
08-4-2020 02:54 PM

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Tech Talk
If sync is not turned on you can use smartswitch pc to backup.
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Emmanuel_J12
Moderator
08-5-2020 12:49 PM

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Tech Talk
Hey if you're still facing the trouble hen turn out to the feedback section for help.
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