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Network Problem m30s
(Post creation time:
11-9-2019 11:33 AM
)
421 Views
sraval
Active Level 1
last edited
11-9-2019 11:35 AM
in
2 likes
4 Comments
Fury1
Active Level 3
11-9-2019 01:07 PM
0 likes
Jitendrachaudhari
Active Level 4
11-10-2019 02:28 AM
kinja
Beginner Level 2
11-16-2019 06:02 PM
Samsung_Support1
Moderator
12-2-2019 07:32 AM
Hi there,
Please note that device speed may vary based on multiple external factors. Kindly follow the mentioned steps to resolve the issue in your device.
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to contact your service provider.
Regards,Team Samsung Members
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Fury1
Active Level 3
11-9-2019 01:07 PM
in
0 likes
Jitendrachaudhari
Active Level 4
11-10-2019 02:28 AM
in
0 likes
kinja
Beginner Level 2
11-16-2019 06:02 PM
in
0 likes
Samsung_Support1
Moderator
12-2-2019 07:32 AM
in
Hi there,
Please note that device speed may vary based on multiple external factors. Kindly follow the mentioned steps to resolve the issue in your device.
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to contact your service provider.
Regards,
Team Samsung Members
0 likes