title:

Facing auto continuously reboot issue.

(Post creation time:  

11-13-2022 06:37 AM

)

276 Views

B

BI1

Beginner Level 2

last edited

 

11-13-2022 06:37 AM

 

in

 

Facing auto continuously reboot issue.

Deepak 

av.technologies111@gmail.com

    • C

      ChinnuRmd

      Active Level 5

      11-13-2022 10:13 AM

       

      in

       
      Hello Members_xqedD00.
      Kindly please check once of "Auto Restart" is enabled . If not kindly please contact to authenticated samsung service center immediately. Thank you.

      0 likes

      B

      BI1

      Beginner Level 2

      11-18-2022 06:43 AM

       

      in

       
      I checked and it's not enabled. And do all the things but problem not resolved yet.

      0 likes

    • C

      cs_member8

      Moderator

      11-18-2022 06:17 AM

       

      in

       

      Dear Samsung member,

      Greetings from Samsung customer support.

      We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

      There are two methods to disable the auto-restart function
      Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
      Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

      If you are facing this issue after installing any new application then uninstall that application.
      Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

      Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

      In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Thank you for writing to us.
      Warm Regards,
      Samsung Customer Support.

      0 likes

      B

      BI1

      Beginner Level 2

      11-18-2022 06:43 AM

       

      in

       
      I checked and it's not enabled. And do all the things but problem not resolved yet.

      0 likes

    • C

      cs_member8

      Moderator

      11-27-2022 10:26 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

      Note. please attach the error log file within 15 minutes of the error occurring.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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