‎Camera stopped working on m31 | Samsung Members Community

B

BUADXH

Active Level 4

last edited

03-19-2021 12:57 AM

in

With the latest one ui 3.1 update the camera has stopped working it can't even open every time I try to open the app it continuously keeps stopping

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S
Sidhabhi
★★
03-19-2021 04:26 AM

in

Tech Talk
if problem solved then click at 3 dots near my above comment and accept it as solution to help others 👍
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Selected Answer
S
Sidhabhi
★★
03-19-2021 03:26 PM

in

Tech Talk
if problem solved then click at 3 dots near my above comment and accept it as solution to help others 👍
This comment was created from this
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R
RushabhShah
Active Level 7
03-19-2021 02:43 AM

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Tech Talk
try to restart the phone
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R
RushabhShah
Active Level 7
03-19-2021 02:44 AM

in

Tech Talk
otherwise factory data reset by backuping all your data.
if you dont wish that then go to service centre
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S
Sidhabhi
★★
03-19-2021 03:06 AM

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Tech Talk
Reset camera to default settings

also clear camera cache/data and restart your device
B
BUADXH
Active Level 4
03-19-2021 03:51 AM

in

Tech Talk
thank-you brother 💕
S
Sidhabhi
★★
03-19-2021 04:26 AM

in

Tech Talk
if problem solved then click at 3 dots near my above comment and accept it as solution to help others 👍
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P
Pkprusty
Beginner Level 2
03-19-2021 03:18 PM

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Tech Talk
Thank u for your valuable suggestions.It is working now after update.
Y
YashAgarwal
★★
03-19-2021 03:22 AM

in

Tech Talk
check if there's any updates available in Galaxy Store ,if not then clear Camera App Data and restart your phone.
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B
BUADXH
Active Level 4
03-19-2021 03:44 AM

in

Tech Talk
ok
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B
BUADXH
Active Level 4
03-19-2021 03:50 AM

in

Tech Talk
thankyou everyone I just clear cache and data of the app and restart the device .. finally it's wide open
S
Sidhabhi
★★
03-19-2021 03:26 PM

in

Tech Talk
if problem solved then click at 3 dots near my above comment and accept it as solution to help others 👍
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E
Ehsank
Expert Level 5
03-19-2021 06:13 AM

in

Tech Talk
try these steps

1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache and data
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S
Samsung_Support1
Moderator
03-23-2021 04:18 PM

in

Tech Talk
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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title:

Camera stopped working on m31

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