title:

App crashing

(Post creation time:  

01-8-2021 12:34 PM

)

648 Views

J

jai2021

Beginner Level 2

last edited

 

01-8-2021 12:34 PM

 

in

 
Hi after getting the beta version my few app not opening. They are unable to open it keeps crashing. Calculator and Samsung notes. Please help!!!!
    • E

      Ehsank

      Expert Level 5

      01-8-2021 03:36 PM

       

      in

       
      if you are in beta, it can happen
      send report
    • CM

      cs-member13

      Expert Level 4

      01-11-2021 05:55 PM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!


      We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file again along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.


      Thank you for writing to Samsung.


      Warm Regards,
      Samsung Customer Support

      0 likes

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