samsung tab 6 keyboard cover function key issue

I am using Samsung tab S6 keyboard cover, and have issue
with (Shift+2) i get a " instead of @. 

with (shift+ ' ) i get @ instead of "

similarly , with (shift+3 ) i get £ instead of #

and by pressing key with symbol \ i get # instaed of \

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1) Do the reset network settings (setting>>general management>>reset>>reset network setting).

2) Do the reset settings (Do the reset settings of the device (setting>>general management>>reset>>reset setting).

3) If issue still persists, create data backup and reset the device.

If the issue persists please visit the Samsung authorized service center.

Refer to the link provided -http://www.samsung.com/in/support/servicelocation

 

Regards,

Team Samsung Members

My keyboard connects but I can't use it for typing. not sure how to make itwork.