‎Tab S8 series redemption problem | Samsung Members Community

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Mesbah3575

Active Level 9

last edited

03-15-2022 09:54 AM

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Any one precooked tab s8 offline here?

I am facing keyboard cover redemption issue.

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mindfreak14
Active Level 1
03-17-2022 03:40 PM

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Yes I'm facing the same problem
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Mesbah3575
Active Level 9
03-19-2022 01:58 PM

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Tell me your software patch level and got any update or not?
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chandu02
Active Level 1
03-22-2022 03:05 PM

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Number doesn't exist says
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Mesbah3575
Active Level 9
03-22-2022 03:13 PM

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I think you dialled wrong number..try again...
See my another comment where i posted the banner...there is the number shown
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mindfreak14
Active Level 1
03-17-2022 04:15 PM

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Great ! Congratulations .. i'm following up on mails since a week. All they say we are working on it and will get back to you. So finally what worked for you
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Mesbah3575
Active Level 9
03-18-2022 09:02 AM

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Didn't get yet?
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Mesbah3575
Active Level 9
03-18-2022 09:06 AM

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Call them and say that if they not solving this issue today. You will return your product tomorrow
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mindfreak14
Active Level 1
03-20-2022 08:28 AM

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Mine was purchased from Flipkart pre order, the banner also shows up but then it says "apologies it's for S8 Series" so incorrectly not detecting my S8+ Device. Have called and mailed they say we are working on it from past week.
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Mesbah3575
Active Level 9
03-22-2022 03:08 PM

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They ask for your imei number when you call them and instantly they will tell you if you are eligible or not.
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chandu02
Active Level 1
03-22-2022 03:03 PM

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Can you show how the banner look like?
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Mesbah3575
Active Level 9
03-22-2022 03:10 PM

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..
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chandu02
Active Level 1
03-26-2022 04:34 PM

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Got mail from amazon they had given coupon code for purchase book cover
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Mesbah3575
Active Level 9
03-26-2022 07:25 PM

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Good to hear that
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chandu02
Active Level 1
03-23-2022 05:11 AM

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@Mesbah3575 where did you purchase it from samsung,amazon or flipkart portal?
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chandu02
Active Level 1
03-24-2022 01:24 PM

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I had done try using redemption but it says it's not eligible and tried to call on this number 1800107267864 but says incorrect number
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chandu02
Active Level 1
03-25-2022 06:04 AM

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Different which shared me that says it's switched off
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Mesbah3575
Active Level 9
03-25-2022 06:17 AM

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I have helped you in the best possible way...
Now you should go to your nearby Samsung shop or Samsung servicing centre and ask for their help
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mindfreak14
Active Level 1
03-24-2022 09:14 PM

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So finally redeem is working now for me !! But now it shows Out of Stock :(
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Mesbah3575
Active Level 9
03-25-2022 03:58 AM

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🤦
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cs_member8
Moderator
04-15-2022 05:16 PM

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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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bokk
Beginner Level 2
09-15-2023 03:43 PM

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Tab s7fe keyboard cover
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title:

Tab S8 series redemption problem

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