title:

Tab A8

(Post creation time:  

03-13-2022 09:43 PM

)

285 Views

A

ashifaa

Active Level 2

last edited

 

03-13-2022 09:43 PM

 

in

 
My tab A8 is not playing videos, even though internet speed is 130+ mbps .

    • R

      03-14-2022 07:31 PM

       

      in

       
      Is it a system wide issue e.g :- YouTube, Netflix, Prime , etc ?

      0 likes

    • C

      cs_member8

      Moderator

      04-16-2022 06:36 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

      * Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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