title:

Samsung Notes Discrepancies between PC and Tablet

(Post creation time:  

07-1-2021 03:53 PM

)

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erindreams

Beginner Level 2

last edited

 

07-1-2021 03:53 PM

 

in

 

Hey guys. First time posting here so I hope someone can relate, provide some tips, or ask Samsung to fix this massive issue that is driving me insane. 

I have a Tab S6 and a Flex Alpha2 Laptop. I set things up this way so I could use Samsung Notes for school seamlessly between the devices. As it turns out, it's not so seamless after all. 

The apps are COMPLETELY different between the two, and while I can tolerate that and get used to it, what I can't deal with is the color inconsistency. Yesterday I wrote out notes in black pen on the PC app, and when I went to load them up on the tablet the next day, they were so light gray I couldn't see them. The colors on the PC app and tablet app are completely different, as well. I highlight in very light pink on the tablet and it shows up a deep mauve in the PC app. 

Is this a known issue? Is there some kind of fix for it? Samsung is a wonderful company and I own so much of their tech its ridiculous, but it baffles me that their Notes app is so... well, flawed. 

    • S

      Samsung_Support2

      Expert Level 3

      07-4-2021 04:52 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Note. please attach the error log file within 15 minutes of the error occurred.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

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