title:

Samsung Galaxy Tab A9 Plus

(Post creation time:  

07-3-2024 02:24 PM

)

1124 Views

U

UgyajoyMog

Active Level 1

last edited

 

07-3-2024 02:24 PM

 

in

 
After upgrading One UI 6.1 my Samsung Galaxy Tab A9 Plus Produces low quality photos & videos. Instagram reels, Facebook photos are not visible clearly. Low quality images appears.
One UI 6.0 was good.
    • G

      goodthings

      Expert Level 5

      07-3-2024 02:50 PM

       

      in

       
      Kindly reset factory data with backup then try to it's again also clear catche and clear data of this app also reset camera settings then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

      0 likes

    • G

      goodthings

      Expert Level 5

      07-3-2024 02:50 PM

       

      in

       
      Your's most welcome to here.

      0 likes

    • C

      cs_member10

      Moderator

      07-4-2024 04:43 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your query, we would request you to kindly perform the following steps to resolve your issue.

      Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
      Clear camera application data: Apps>Camera>Storage>Clear Data
      Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

      Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

      Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

      If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

      Warm Regards,
      Samsung Customer Support

      0 likes

    • S

      SAHILPOONIA

      Beginner Level 2

      10-26-2024 01:33 AM

       

      in

       
      When I Scrolling it lags very much please help me and after update I am facing alot of lagging problem

      0 likes

    Related Content

    Samsung galaxy tab a9 plus

    Samsung galaxy tab a9 plus

    Samsung a9 plus tab

    Samsung a9 plus tab