‎forgotten password | Samsung Members Community

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Sanjeevs

Beginner Level 2

last edited

07-10-2018 07:25 PM

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sir I have forgotten my Lock and mask screen password
without resetting my phone how to retrieve it

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ajayyv
Active Level 4
07-10-2018 08:04 PM

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Secure Folder
Throw it
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admin_
Expert Level 5
07-13-2018 06:52 AM

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Secure Folder
Thanks for being with Samsung and sharing your concern. We apologize for the discomfort caused to you. We would like to inform you that in such case, you need to reset the device after taking full data backup. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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amodjain
Active Level 6
01-13-2019 08:12 AM

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Secure Folder
Great post
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