title:

Secure Folder backup through Smart Switch not available in India but in US?

(Post creation time:  

02-6-2023 12:55 PM

)

1086 Views

G

Galaxyuser2000

Active Level 5

last edited

 

02-6-2023 02:42 PM

 

in

 
It is only available for some people in India.

This is absurd.You cannot take back up of
Secure Folder from PC Smart Switch
here in India for many users but at the same time, you CAN
in US and some other regions and even some users in India?

This is not a joke. It's a serious thing
This is some absolute bs.It should be
equally functional for everyone throughout
the world.

We all pay the same for the phone
dont we? Why are necessary s
ervices rolled out unfairly? This is not
some entertainment or music, movie disk or
something. It's a necessary thing


image
Customer care response. Secure folder feature is discontinued




Another fun fact,
You cannot browse Samsung Communities
from different regions through this app
ONLY India and nearby.
This is suspicious and should be called out.


image
Response from Customer Care


image
...



image
From a user in US. Smart Switch can back up secure folder.


image
Indian version


image
No option


    • Â

      Š

      Expert Level 5

      02-6-2023 01:57 PM

       

      in

       
      You need to insert an external device like sd card or connect pendrive via otg to backup without pc

      0 likes

      G

      Galaxyuser2000

      Active Level 5

      02-6-2023 02:14 PM

       

      in

       
      Read the caption on the screenshot. I do NOT have any options there like you said

      0 likes

      Â

      Š

      Expert Level 5

      02-6-2023 02:17 PM

       

      in

       
      No.
      SmartSwitch won't show that selection screen on mobile when backing up with pc.

      0 likes

      Â

      Š

      Expert Level 5

      02-6-2023 02:26 PM

       

      in

       
      The one from US user and the next one. Those are without pc

      0 likes