title:

Secure Folder Password reset not working

(Post creation time:  

01-19-2023 07:55 AM

)

4191 Views

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abhinav63

Active Level 1

last edited

 

01-19-2023 07:55 AM

 

in

 
I forgot my secure folder password and now when I try to reset it just shows a loading screen and does not help me to rest the password through samsung account 
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      viveksahaya

      Active Level 1

      01-20-2023 10:14 AM

       

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      Even I faced the same issue... I got a solution...!just try it out...!Go to storage then click apps. Next you will get the list of apps...!select secure folder then in secure folder just click storage.. first clear your cache and try to login...if it doesn't works clear data and open secure folder and login...now you can enter your samsung account and enter...you will find all the photos....it really worked for me and I have be trying to find solution for 2 months.

      !try it guys...it really worked well

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      abhinav63

      Active Level 1

      01-20-2023 01:07 PM

       

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      Thank you bhai tu toh dev maanush nikla re 🥹🥹🥹🥹🥹
      Thank you so much ❤️❤️
      O

      OMRAJE333

      Active Level 3

      01-22-2023 10:58 AM

       

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      How is this possible???

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      AKPM

      Beginner Level 5

      01-29-2023 12:39 PM

       

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      Will my personal data also be deleted if I clear data?

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      dj9494

      ★★

      01-19-2023 10:46 AM

       

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      if I am not wrong, you cant reset it without data being erased

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      abhinav63

      Active Level 1

      01-19-2023 11:06 AM

       

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      How

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      viveksahaya

      Active Level 1

      01-20-2023 10:59 AM

       

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      Yes from side...my photos are there already..photos didn't get deleted

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      abhinav63

      Active Level 1

      01-20-2023 11:06 AM

       

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      What phone are u using
      Did you get the January 2023 update?

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      viveksahaya

      Active Level 1

      01-22-2023 12:38 PM

       

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      Yes galaxy 21..updated

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      Eyacin

      Beginner Level 2

      01-23-2023 01:30 AM

       

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      Thanks abhinav63. I've solved my problem with your advice

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      AKPM

      Beginner Level 5

      01-29-2023 12:39 PM

       

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      Will my personal data also be deleted if I clear data secure folder?

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      abhinav63

      Active Level 1

      01-29-2023 12:42 PM

       

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      Nope it will be safe
      U will be able to easily reset password after clearing data and the already present data will still be there
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      Dianahemes

      Active Level 3

      04-13-2023 07:47 AM

       

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      If you are experiencing issues with resetting the password for Samsung's Secure Folder feature, you can try the following troubleshooting steps:

      Update Secure Folder: Make sure you have the latest version of Secure Folder installed on your Samsung device. If not, update it from the Google Play Store or Galaxy Apps store.

      Check Samsung Account: Secure Folder may be linked to your Samsung Account. Make sure you are using the correct Samsung Account credentials when attempting to reset the password. If you have forgotten your Samsung Account password, you can reset it through the Samsung Account website or using the "Forgot password" option in the Samsung Account login screen.

      Use Backup Password: When setting up Secure Folder, you may have created a backup password. You can use this backup password to reset the Secure Folder password. Tap on "Forgot password" in the Secure Folder login screen, and then select the "Reset unlock method" option. Enter the backup password, and then set up a new password for Secure Folder.

       

      Regards,

      Diana

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