title:

Need help

(Post creation time:  

10-31-2023 08:52 AM

)

1969 Views

A

AmanKumarTomar

Active Level 4

last edited

 

10-31-2023 08:52 AM

 

in

 
My Gpay, phonepay, imobile and other applications are not getting verification by SMS. Need help to resolve this ASAP.
Samsung Galaxy S23 Ultra (Android 14 One UI 6)
    • F

      Fast_n_Curious

      Expert Level 4

      10-31-2023 08:59 AM

       

      in

       
      Check if the google playstore is certified or not. If yes, it should work. If still its not working, check the sms plan once.

      0 likes

      G

      Gundra

      Active Level 9

      10-31-2023 04:03 PM

       

      in

       
      Already factory reset done today but bug is still there

      0 likes

      M

      Members_dVnb7cF

      Active Level 1

      12-18-2023 09:49 PM

       

      in

       

      Please don't tell or suggest something you don't know about the issue, SIM based device SMS authentication is neither working in Secure folder nor work profile why you are telling/ suggesting that updating web view and other apps integrity check safetynet check what are these apps have to do with ? And one fool even replied it's working after these, people don't waste your time let me tell you bluntly User feature is for N line(Note series which stopped with note 20 ultra) and  Samsung tab S Line series - which allows us to use multiple users with multiple versions of phonepe like upi and other banking apps which rely on device based SMS authentication
      Now the solution is either you stick with Note 20 Ultra 5G (you cant experience android 14 and one UI 6 you need to stick with android 13 and one UI 5.1) or change your primary phone/ device to either Tab S8 series which supports 5G or Tab S9 series which also supports esim also in these with out any lag Tab S8 (only 128 gb available in India)can go with 5 user profiles(banking apps will work flawlessly if you enable allow phonecalls and SMS tab while creating or even after creating by navigating to Settings> Accounts and backup> users) 1 work profile(banking apps wont work) and 1 secure folder per user (banking apps wont work) with Tab S9 (256Gb is available in india)you can go upto 8 user profiles same as above SIM based SMS authentication apps are not going to work in either work profile and Secure folder.
      Please don't misguide people samsung has removed that feature for all smart Phones in every lineup which get Android 14 with One UI 6 (when there is no such feature in the OS package itself how it will work)
      Banking apps need SIM present status in sim slot continuously  which they will do some encryption and send the details to the server and application constantly verifies and monitors the status. This feature is removed from secure folder and work profile in Android 14 One UI 6
      So don't waste your time and don't  take fools advice and format/ reset your devices and be done with it.
      Note: don't think it's a bug and Samsung will send a patch no its a feature which is completely removed. And it's not coming back with one UI 6.1 or android 15. it's a security feature with risk which we don't like it getting removed dueto it's ease and feasibility in nature, to secure our banking apps samsung has removed it. Get over with it guys.

      A

      AmanKumarTomar

      Active Level 4

      12-19-2023 02:25 AM

       

      in

       
      Thanks for detailed explanation. Even Samsung customer care didn't explained this to me. It might be to avoide customer dissatisfaction. I'm using these application outside of secure folder now I'm clear why I'm facing that issue. Some people was telling it's working for them. I was confused is it only for me or other are facing too. After finding many people was facing it I was bit relaxed, it’s not my mobile settings fault. It is from Samsung side.

      0 likes

    • G

      Gundra

      Active Level 9

      10-31-2023 09:11 AM

       

      in

       
      Even not opening secure folder apps, its worst update ever
      G

      Gundra

      Active Level 9

      10-31-2023 05:05 PM

       

      in

       
      Issue solved bro..its because of android web view..we are facing issue..i uninstalled it and now working fine

      0 likes

      R

      Roshan5

      Expert Level 3

      11-1-2023 05:05 AM

       

      in

       
      Yes After Uninstall Android System WebView Updates I am Able to Sign up Google Account in Secured Folder.
      But still Chrome Browser Crashing in Secured Folder.

      0 likes

      G

      Gundra

      Active Level 9

      11-1-2023 05:50 AM

       

      in

       
      Remove chrome and use samsung internet until next update.. and banking apps wont work in secure folder.. i feel like this is not complete stable update..they released with bugs like beta

      0 likes

    • L

      Luck-è

      Active Level 7

      10-31-2023 10:30 AM

       

      in

       
      Mine working perfectly 👌

      0 likes

      A

      AmanKumarTomar

      Active Level 4

      10-31-2023 10:42 AM

       

      in

       
      Did you upgrade from android 13 to 14 or from beta to stable version?

      0 likes

      L

      Luck-è

      Active Level 7

      10-31-2023 10:52 AM

       

      in

       
      Yes today

      0 likes

    • C

      cs_member10

      Moderator

      11-1-2023 12:14 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

      To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

      Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

      Warm Regards,
      Samsung Customer Support

      0 likes

    • A

      amitkharb1991

      Beginner Level 2

      11-8-2023 03:37 PM

       

      in

       

      Same Issue Is With Me After Upgrading UI6.0

      0 likes

    • M

      Members_dVnb7cF

      Active Level 1

      12-18-2023 09:47 PM

       

      in

       

      Please don't tell or suggest something you don't know about the issue, SIM based device SMS authentication is neither working in Secure folder nor work profile why you are telling/ suggesting that updating web view and other apps integrity check safetynet check what are these apps have to do with ? And one fool even replied it's working after these, people don't waste your time let me tell you bluntly User feature is for N line(Note series which stopped with note 20 ultra) and  Samsung tab S Line series - which allows us to use multiple users with multiple versions of phonepe like upi and other banking apps which rely on device based SMS authentication
      Now the solution is either you stick with Note 20 Ultra 5G (you cant experience android 14 and one UI 6 you need to stick with android 13 and one UI 5.1) or change your primary phone/ device to either Tab S8 series which supports 5G or Tab S9 series which also supports esim also in these with out any lag Tab S8 (only 128 gb available in India)can go with 5 user profiles(banking apps will work flawlessly if you enable allow phonecalls and SMS tab while creating or even after creating by navigating to Settings> Accounts and backup> users) 1 work profile(banking apps wont work) and 1 secure folder per user (banking apps wont work) with Tab S9 (256Gb is available in india)you can go upto 8 user profiles same as above SIM based SMS authentication apps are not going to work in either work profile and Secure folder.
      Please don't misguide people samsung has removed that feature for all smart Phones in every lineup which get Android 14 with One UI 6 (when there is no such feature in the OS package itself how it will work)
      Banking apps need SIM present status in sim slot continuously  which they will do some encryption and send the details to the server and application constantly verifies and monitors the status. This feature is removed from secure folder and work profile in Android 14 One UI 6
      So don't waste your time and don't  take fools advice and format/ reset your devices and be done with it.
      Note: don't think it's a bug and Samsung will send a patch no its a feature which is completely removed. And it's not coming back with one UI 6.1 or android 15. it's a security feature with risk which we don't like it getting removed dueto it's ease and feasibility in nature, to secure our banking apps samsung has removed it. Get over with it guys.

      0 likes

    • M

      Members_dVnb7cF

      Active Level 1

      12-18-2023 10:07 PM

       

      in

       

      Please don't tell or suggest something you don't know about the issue, SIM based device SMS authentication is neither working in Secure folder nor work profile why you are telling/ suggesting that updating web view and other apps integrity check safetynet check what are these apps have to do with ? And one fool even replied it's working after these, people don't waste your time let me tell you bluntly User feature is for N line(Note series which stopped with note 20 ultra) and  Samsung tab S Line series - which allows us to use multiple users with multiple versions of phonepe like upi and other banking apps which rely on device based SMS authentication
      Now the solution is either you stick with Note 20 Ultra 5G (you cant experience android 14 and one UI 6 you need to stick with android 13 and one UI 5.1) or change your primary phone/ device to either Tab S8 series which supports 5G or Tab S9 series which also supports esim also in these with out any lag Tab S8 (only 128 gb available in India)can go with 5 user profiles(banking apps will work flawlessly if you enable allow phonecalls and SMS tab while creating or even after creating by navigating to Settings> Accounts and backup> users) 1 work profile(banking apps wont work) and 1 secure folder per user (banking apps wont work) with Tab S9 (256Gb is available in india)you can go upto 8 user profiles same as above SIM based SMS authentication apps are not going to work in either work profile and Secure folder.
      Please don't misguide people samsung has removed that feature for all smart Phones in every lineup which get Android 14 with One UI 6 (when there is no such feature in the OS package itself how it will work)
      Banking apps need SIM present status in sim slot continuously  which they will do some encryption and send the details to the server and application constantly verifies and monitors the status. This feature is removed from secure folder and work profile in Android 14 One UI 6
      So don't waste your time and don't  take fools advice and format/ reset your devices and be done with it.
      Note: don't think it's a bug and Samsung will send a patch no its a feature which is completely removed. And it's not coming back with one UI 6.1 or android 15. it's a security feature with risk which we don't like it getting removed dueto it's ease and feasibility in nature, to secure our banking apps samsung has removed it. Get over with it guys.

      0 likes

      A

      AmanKumarTomar

      Active Level 4

      12-19-2023 02:25 AM

       

      in

       
      Thanks for detailed explanation. Even Samsung customer care didn't explained this to me. It might be to avoide customer dissatisfaction. I'm using these application outside of secure folder now I'm clear why I'm facing that issue. Some people was telling it's working for them. I was confused is it only for me or other are facing too. After finding many people was facing it I was bit relaxed, it’s not my mobile settings fault. It is from Samsung side.

      0 likes

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