title:

Dual messenger lock by S Secure

(Post creation time:  

12-9-2017 02:45 AM

)

13785 Views

N

Nipun

Active Level 4

last edited

 

03-14-2019 12:14 PM

 

in

 
Hello Samsung,
I have came across a minor bug in S Secure feature... So here is my suggestion...

When we want to lock or mask any application which is installed using dual messenger, it does not appear in S Secure and we can not lock or mask it...

Eg: Suppose I have installed WhatsApp app and then I used dual messenger to install a second copy of WhatsApp... Then using S Secure, I can only lock first original WhatsApp and I cannot lock the second dual messenger installed WhatsApp...

Hope you will draw your attention towards this and try to solve this problem... 4b0da1a2-2b2f-464d-9038-61b3457d20b1.jpg
570f044e-1d6e-457a-a978-4b56e169c83d.jpg
    • N

      Navas

      Active Level 4

      12-9-2017 03:56 AM

       

      in

       
      Yh... Its very disappointing..
    • B

      bashaa

      Active Level 7

      12-9-2017 04:44 AM

       

      in

       
      bro it also locked pl check I'm also using 2 what's up.
    • A

      admin_

      Expert Level 5

      12-10-2017 07:19 AM

       

      in

       
      Thanks for being with Samsung and for sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

      Be sure to hit ♡ when you find an answer that works for you.
    • G

      Gombe

      Beginner Level 2

      01-9-2018 08:41 AM

       

      in

       
      Hello..!! any update on the above issue?? Is it resolved??
      N

      Nipun

      Active Level 4

      01-9-2018 10:05 AM

       

      in

       
      Yes... It is working now...
      But if you will unlock first original whatsapp (or another messenger) then second one will automatically be unlocked...
    • G

      Gombe

      Beginner Level 2

      01-26-2018 02:33 PM

       

      in

       
      how could u lock dual messenger?
      N

      Nipun

      Active Level 4

      01-29-2018 10:21 AM

       

      in

       
      I locked original messenger.. And dual messenger automatically locked... 🤗
      Lock is not showing but when I am opening dual messenger then it is asking for fingerprint..
      S

      Samsung_NFovLeD

      Beginner Level 2

      07-10-2020 02:31 PM

       

      in

       
      its not working for me
    • M

      ManikN

      Active Level 3

      11-7-2019 09:47 AM

       

      in

       

      S Secure doesn't work for dual app on M30s. Disappointing

    • V

      vinaym31

      Beginner Level 2

      08-31-2020 03:40 AM

       

      in

       
      s secure not supporting for Samsung galaxy m31
    • K

      kugashiyachirag

      Active Level 2

      09-7-2020 04:48 AM

       

      in

       
      s secure is not working on dual messanger apps in galaxy j7 max
    • 0

      0016

      Active Level 3

      04-20-2021 09:46 PM

       

      in

       
      s secure not working dual messenger ... pls fix this bug

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