title:
Apps are crashing
(Post creation time:
11-5-2023 11:32 PM
)
424 Views
I
imshubh007
Beginner Level 3
All the apps which i was using before updating to one UI 6 are crashing even after updating the apps as well, i am unable to use them. Please look into it asap. I am facing this problem in my S23 ultra
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Kuldeep_Rvl
Expert Level 5
11-5-2023 11:59 PM
in
cs_member10
Moderator
11-6-2023 02:53 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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