title:
Samsung dex
(Post creation time:
12-17-2025 01:28 PM
)
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Z
Zaynmyza
Active Level 1
The Samsung DeX 8.0 update is causing significant issues, and we request the reinstatement of the Samsung DeX 7.0 features.
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cs_member10
Moderator
12-18-2025 03:28 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.
Kindly share the log file separately regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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