title:
Camera picture quality
(Post creation time:
03-8-2024 05:59 AM
)
457 Views
V
vsatavS21FE
Active Level 1
Is camera picture quality of S21fe is detoriating after software updates? I am facing this issue from last few weeks. Is there any solution to fix the problem? Experts please guide.
Thank you
0 likes
Related Content
Camera picture quality
. Galaxy M 11-3-2024 12:02 AM
camera picture quality issues
. Galaxy Gallery 04-11-2019 06:44 PM
camera picture Quality
. Galaxy A 01-3-2020 02:12 AM
A50s Camera quality picture
. Galaxy Gallery 04-20-2020 09:22 AM
camera picture quality is awful...
. Galaxy M 12-5-2020 01:55 PM
cs_member8
Moderator
03-11-2024 04:42 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.
Note: Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.
Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
0 likes