note 9 S Pen

Dear Samsung Member,

Greetings from Samsung Customer Support!

Be assured, in order to connect your S Pen in your device kindly go through below given steps:-

1. Insert the S Pen into the slot to start the connection.
2. Open the notification panel by sliding down from the top of the device.
3. Expand the options in the notification panel.
4. Slide the notification panel to the left.
5. Tap S Pen remote.
6. Tap it again to reactivate it.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support