title:

battery draining problem

(Post creation time: ย 

11-26-2018 04:50 AM

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NKGA70

Active Level 6

last edited

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11-26-2018 04:50 AM

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I am informed that after update Oreo there so problem battery related means battery draining so fast so please Samsung team solve and fix this issue as soon as possible.
    • R

      Raviijangra

      โ˜…โ˜…

      11-26-2018 07:55 AM

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      1 Change the charging cable.
      2 power off your device when device have low battery.
      3 charge your device for 150 minutes
      4 after 150 minutes of charging use your device in safe mode.
      5 if still have problem then go the settings then general management then reset and reset all setting to default option.

      it will help you and if not then contact Samsung care at 18007267864.

      If my post help you please like my past and follow me ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š

      https://community.samsungmembers.com/en_IN/search_post?categoryId=10011&postId=399481

      0 likes

    • A

      admin_

      Expert Level 5

      11-28-2018 06:28 AM

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      Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit โ™ก when you find an answer that works for you.
      For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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