title:
Why Whatsapp Clone Data Missing?
(Post creation time:
06-22-2021 06:19 PM
)
3672 Views
L
Lovleen7776
Active Level 4
Hey as we know that from 1 week whatsapp clone data in Samsung devices is missing. Media files are not viewing in MyFiles app as well as Gallery app. We can only send the newly downloaded files, but we cannot send the previous and old download file. We are unable to open our pdf. This issue makes the huge problem for Samsung user.
And we know that our Original Whatsapp Data Is moved in the The Android Folder. Now you can only find the original whatsapp data in
MyFiles> Internal STORAGE> ANDROID> media> com. Whatsapp> Whatsapp
But here you can only find your Original WHATSAPP data not your Clone Whatsapp.
I think that this is problem in Dual Messenger.
I request to Samsung Members and executive please solve this problem as soon a possible. Because we don't want to lose our data. I think most of the user are facing this problem. But samsung is not taking this issue serious.
If any of you know the solution to this problem please comment below and like the post, share it .
Please do follow me. And Comment who are facing this problem.
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joy_guriqbal
Active Level 3
06-23-2021 02:23 AM
in
As dual messenger works based on multi-user service, storage memory of dual messenger can't be shared with other apps.
Therefore, downloaded images using dual messenger are not saved in the Gallery app.
To check downloaded images, please go to My Files > Internal storage > DualApp > DCIM > Messenger app folder
0 likes
Lovleen7776
Active Level 4
06-23-2021 04:23 AM
in
0 likes
Sree9581
Active Level 1
07-6-2021 08:07 AM
in
0 likes
VcrocK
Active Level 1
06-23-2021 07:02 AM
in
I also used both whatsapp simultaneously
0 likes
Sree9581
Active Level 1
07-6-2021 08:08 AM
in
0 likes
Lovleen7776
Active Level 4
06-23-2021 04:06 PM
in
Vijaybonagiri
Beginner Level 2
06-24-2021 05:58 AM
in
0 likes
cs-member13
Expert Level 4
06-27-2021 07:46 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your feedback. We appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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andy3k
Beginner Level 3
08-17-2021 06:27 PM
in
0 likes
ani_12
Beginner Level 3
07-13-2021 01:31 AM
in
0 likes
althaf77
Beginner Level 2
08-9-2021 07:43 AM
in
Yes I also facing such a problem. Do as needed for rectify the problem. Is SAMSUNG wish to treat us vulgurly???
0 likes
h123456789
Active Level 6
08-10-2021 03:38 AM
in
0 likes
Southernlapwing
Beginner Level 2
09-21-2021 01:01 PM
in
Still waiting for this issue to get fixed, sadly
0 likes
Saravanan Kumar
Beginner Level 2
12-7-2021 04:21 AM
in
I am still facing this issue, when is the update expected?
0 likes