Software updates.

yes

yes

I have seen all other companies these features except Samsung which is mentioned below.

1.Android Oreo
2.Call recording
3.Data speed in notification
4.Double tap to wake up screen
5.Customised lock screen by adding own photo and other style
6.Screen recording
Lack of these features can make Samsung behind other companies because market is too competitive.
So Samsung software engineer plz think of my advice..

We regret if our software update did not meet your expectations, and appreciate you took time to share your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

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