title:
Quick share
(Post creation time:
10-8-2026 04:52 PM
)
93 Views
G
Gowthammani
Active Level 2
I'm using s24 ultra and galaxy book 4, for past few weeks, i can't share any files from my mobile to my laptop via quick share, not only with my laptop even for some others samsung mobiles, but able to share with other android devices even able to share with apple devices. For sometimes device name also not visible in quick share window. I have updated with latest version in my pc. Is there any fix available.
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Anzer_Ahmed
Active Level 8
10-8-2026 05:52 PM
in
This fix it and later it happens again, maybe if you go to the task manager And to startup apps and enable quick share, nearby devices, Samsung connected devices and always keep the bluetooth on.
cs_member10
Moderator
10-9-2026 08:43 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
Since the Ultra wide, Wide, and Tele camera lenses are physically located in different positions, there is also a difference in view angle, similar to eye parallax.
Thus, changing zoom ratio leads to camera lens shift which in turn causes a subtle change in view angle.
Also, when changing zoom ratio quickly, the preview screen may appear slightly disconnected as it takes time to switch among the Ultra wide, Wide, and Tele camera lenses.
If you move the zoom slowly, the screen transition becomes smoother
If the issue persists, kindly report the problems with a log file. To share a log file, (Open Samsung Members Application>> tap on Support >> tap on Send feedback >> Tap on Send icon >> select the appropriate category y >> type your query and tap on send).
Warm Regards,
Samsung Customer Support
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