title:

Problem in Note 9

(Post creation time:  

08-7-2019 02:40 AM

)

190 Views

B

Bikash55

Active Level 1

last edited

 

08-7-2019 02:40 AM

 

in

 
I have problem in my note 9 since yesterday. Its screen automatically turns off while i am using phone or watching videos. I set screen time out to 10 min, but nothing happen. It turns off around every 4-5 min. 
Any suggestions will be highly appreciated. Thanks in advance.
    • G

      Girishankar

      Active Level 10

      08-7-2019 03:55 AM

       

      in

       
      is phone getting heated much ?
      or by chance hv u covering ALS sensors

      0 likes

    • A

      AbhishekPuri

      Expert Level 1

      08-7-2019 05:55 AM

       

      in

       
      You have to do full Reset(Format) or Update your Software by Service Centre

      0 likes

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