title:

Play Store Apps Update problem

(Post creation time:  

12-10-2024 04:55 AM

)

1642 Views

I

Ishaan_A55

Active Level 8

last edited

 

12-10-2024 06:41 AM

 

in

 
I'm unable to update some apps from play store it says COULDN'T UPDATE soo what should I do?
1. I tried restarting the phone.
2. I tries clear cache of play store.


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      Selected Answer

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      DINKAR_A34_5G

      Expert Level 5

      12-10-2024 07:27 AM

       

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      This comment was created from this

      reply

      0 likes

    • O

      Ňoise

      Active Level 6

      12-10-2024 04:56 AM

       

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      Brother I have the exact same problem right now, it must be a problem with the google play services
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      Ishaan_A55

      Active Level 8

      12-10-2024 06:41 AM

       

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      Then now how will we report google about this?

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      Ňoise

      Active Level 6

      12-10-2024 06:42 AM

       

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      Bro try again, mine work fine.

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      goodthings

      Expert Level 5

      12-10-2024 04:58 AM

       

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      Kindly turn off Auto Scan App Protection permission then try to it's again. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.

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      Ňoise

      Active Level 6

      12-10-2024 05:02 AM

       

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      I tried, it didnt help

      0 likes

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      Ishaan_A55

      Active Level 8

      12-10-2024 06:42 AM

       

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      Didn't fix the problem
      G

      goodthings

      Expert Level 5

      12-10-2024 09:41 AM

       

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      Try after clear catche and clear data of Google play system updates as well as Google play services.
    • K

      Kaushik1905

      Active Level 3

      12-10-2024 05:15 AM

       

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      Settings >> security and privacy >> updates >> Google play store.

      After updating here, all will be fine.

      0 likes

      I

      Ishaan_A55

      Active Level 8

      12-10-2024 06:43 AM

       

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      After updating today, then the problem has started

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      K

      Kaushik1905

      Active Level 3

      12-10-2024 06:49 AM

       

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      I haven't received any such issues after updating.

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      DeepakSinghania

      Active Level 7

      12-10-2024 05:22 AM

       

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      Just uninstall the app and reinstall

      0 likes

      I

      Ishaan_A55

      Active Level 8

      12-10-2024 06:44 AM

       

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      Bro same problem with WhatsApp but I can't uninstall WhatsApp because of the data I have is large it will take huge time to take backup and reinstall.

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      DINKAR_A34_5G

      Expert Level 5

      12-10-2024 05:24 AM

       

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      Go to Settings > Device care > App protection > App protection settings > Turn off Auto scan when installing apps.

      If you found this answer helpful, then tap "Accept Solution" by clicking the three dots on the top right of this comment.

      0 likes

      D

      DINKAR_A34_5G

      Expert Level 5

      12-10-2024 08:23 AM

       

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      Did that solve the problem?

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      Ishaan_A55

      Active Level 8

      12-10-2024 10:58 AM

       

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      Yes 😊
      D

      DINKAR_A34_5G

      Expert Level 5

      12-10-2024 10:59 AM

       

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      If you found this answer helpful, then tap "Accept Solution" by clicking the three dots on the top right of this comment.

      0 likes

    • V

      Vaibhav6321

      Active Level 1

      12-10-2024 05:25 AM

       

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      Turn off auto blocker

      0 likes

    • A

      AudioJack35

      Active Level 10

      12-10-2024 05:36 AM

       

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      I have same problem with my 2 galaxy devices yesterday

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    • W

      Wodehouse

      Expert Level 5

      12-10-2024 05:47 AM

       

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      Frustrating error!

      Given that you've already tried restarting your phone and clearing the Play Store cache, here are some additional steps to help resolve the issue:

      *Additional Troubleshooting Steps*

      1. *Clear Play Store Data*

      1. Go to *Settings* > *Apps* > *Play Store*.
      2. Tap *Storage* > *Clear data*.

      2. *Check Storage Space*

      Ensure your device has sufficient storage space to update apps. Check your device's storage by going to *Settings* > *Storage*.

      3. *Disable VPN or Proxy*

      If you're using a VPN or proxy, try disabling it and then attempt to update the apps.

      4. *Check App Permissions*

      Ensure that the Play Store has the necessary permissions to update apps. Go to *Settings* > *Apps* > *Play Store* > *Permissions*.

      5. *Reinstall Play Store Updates*

      1. Go to *Settings* > *Apps* > *Play Store*.
      2. Tap *Three-dot menu* > *Uninstall updates*.
      3. Wait for the updates to be uninstalled, then restart your device.

      6. *Check for System Updates*

      Ensure your device is running the latest software. Go to *Settings* > *Software update* > *Download and install*.

      7. *Reset Google Play Services*

      1. Go to *Settings* > *Apps* > *Google Play Services*.
      2. Tap *Force stop*, then *Clear cache* and *Clear data*.

      If none of these steps resolve the issue, consider:

      *Advanced Troubleshooting*

      1. *Clear Google Play Services Data*

      1. Go to *Settings* > *Apps* > *Google Play Services*.
      2. Tap *Storage* > *Clear data*.
      3. Disable auto blocker.

      2. *Perform a Factory Reset*

      If all else fails, consider performing a factory reset. Back up your important data and settings before proceeding.

      If you're still experiencing issues after trying these steps, it's possible that there's a more complex problem with your device or the Play Store. In this case, consider:

      *Seeking Further Assistance*

      1. *Contact Google Play Support*

      Reach out to Google Play Support for further assistance.

      2. *Visit a Samsung Authorized Service Center*

      Take your device to a Samsung authorized service center for professional diagnosis and repair.

      If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
      I

      Ishaan_A55

      Active Level 8

      12-10-2024 07:00 AM

       

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      When I clicked clear all data this happened . I'm not able to do anything in playstoreScreenshot_20241210_122654_Google Play Store_1000078461_1733813814.png

      0 likes

      W

      Wodehouse

      Expert Level 5

      12-10-2024 08:41 AM

       

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      Did you restart the phone ?

      0 likes