‎GPS Issue on S8 Plus | Samsung Members Community

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t2mkn

Active Level 1

last edited

08-21-2017 09:47 PM

in

I am having this GPS issue after a recent update by Samsung on my Galaxy S8 Plus. GPS is kind of stuck. Not working at all. Any one else having this? Or is there a fix available?

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t2mkn
Active Level 1
08-21-2017 10:12 PM

in

Others
Solved the issue by booting in Recovery Mode (Power + Volume up + Bixby) and selected, Clear cache.
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admin_
Expert Level 5
08-22-2017 09:04 AM

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Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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sabbysingh
Active Level 1
08-23-2017 07:41 AM

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Others
im also facing the same issue. pls revert of you have found any solution to it.
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t2mkn
Active Level 1
08-23-2017 07:47 AM

in

Others
please see my comment above for the solution i found.
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sabbysingh
Active Level 1
08-23-2017 08:01 AM

in

Others
ya tried that but bixby gets opened up after that.
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t2mkn
Active Level 1
08-23-2017 08:59 AM

in

Others
u need to shutdown the device. then restart by pressing those three buttons together. this will boot the device in recovery mode where u will be able to select "clear cache" option using volume up and down button to negotiate and power button will act like select or enter button. it will ask for confirmation, there select yes. then the device reboots.
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title:

GPS Issue on S8 Plus

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