title:
Camera does not focus on objects at the distance
(Post creation time:
04-3-2023 06:20 AM
)
359 Views
M
Marvellllll
Beginner Level 2
Camera does not focus on objects at the distance (back camera) post the latest update. I'm using Samsung S21 Ultra 5G. Is anyone else facing the same issue?
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kpu
Active Level 7
04-3-2023 06:17 PM
in
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Marvellllll
Beginner Level 2
04-4-2023 03:29 AM
in
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cs_member8
Moderator
04-6-2023 09:06 AM
in
Dear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.
Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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