‎update for note 10 plus | Samsung Members Community

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CHEFAJ21

Active Level 5

last edited

11-26-2020 08:47 AM

in

Why i am unable to update my galaxy note 10 plus, even after enrolled for beta program what is the issue????

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syedhammad
Active Level 5
11-26-2020 09:02 AM

in

Mumbai
it take some time
not evryone is getting updates
for some areas there vil be particular release time
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AdvNishantRaj
Active Level 5
11-26-2020 01:59 PM

in

Mumbai
restart your phone and check software update . do it several times , you'll get the update.
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CHEFAJ21
Active Level 5
11-26-2020 06:59 PM

in

Mumbai
Finally got the update so excited but don't understand phone seems to be slow in use and getting hotter while using and even in charging is there any problem in update
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cs-member13
Expert Level 4
11-27-2020 03:45 PM

in

Mumbai
Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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