‎flash light | Samsung Members Community

S

shrahapp

Beginner Level 2

last edited

04-19-2020 04:49 AM

in

My samsung M30s flash light not working,please I need a solution again my problem as soon as possible.

R
Razsp
Active Level 8
04-19-2020 06:45 AM

in

Mumbai
Reset your phone.
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C
cs_member10
Moderator
04-25-2020 09:42 AM

in

Mumbai
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve this issue kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode:-Hold the power button and select restart on the device.
2) Update software(if required): Settings >Software update >Download and install >Checking for software update >Software update available >Download >Downloading updates >Install now.
3) Reset the device:-settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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