‎Generative AI Wallpaper Not Working | Samsung Members Community

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biki2007

Beginner Level 3

last edited

09-28-2024 03:48 PM

in

When I tyr to generate wallpaper using ai there is "minors are not allowed to use this feature " . What i can do to fix this ? 🙁🥺

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cs_member10
Moderator
09-30-2024 12:52 PM

in

Kolkata
Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we suggest you kindly follow the given steps to resolve your issue.

Provides generative wallpaper by selecting wallpaper contents and style concept(Cloud based function → required logging in with a Google account)
*Settings > Wallpaper and style > Change wallpapers > Creative > Generative > select category and item(bold text) to change > tap Generate

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support
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