title:

secure folder problem

(Post creation time:  

03-5-2019 02:05 PM

)

355 Views

S

shobhs

Beginner Level 2

last edited

 

03-14-2019 12:01 PM

 

in

 
My google notification for cricket score showing 'content hidden tap here to enter secure folder.'

How to move google out of secure folder.

Some other apps are also showing the same problem. And they nowhere can be seen in secure folder screen.

Its very annoying
e61e2691-aced-4c64-929c-df8dc5bf165b.jpg


    • A

      admin_

      Expert Level 5

      03-7-2019 07:09 AM

       

      in

       
      Thanks for being with Samsung and sharing the concern. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
      1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
      2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
      3) Navigate to Settings >> Apps >> Select app >> Clear Cache.
      4) Run the device in the safe mode.
      If issue still persists then the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
      Be sure to hit ♡ when you find an answer that works for you.

      0 likes

    • N

      nandanipillai

      Active Level 6

      03-10-2019 05:32 AM

       

      in

       
      nice post

      0 likes

    • M

      mayankthobu

      Active Level 6

      04-7-2019 09:28 AM

       

      in

       

      nice post

      0 likes

    • A

      amodjain

      Active Level 6

      07-3-2019 05:32 PM

       

      in

       

      good one

      0 likes

    • A

      annujha

      Active Level 6

      07-6-2019 02:54 AM

       

      in

       

      ooohhh

      0 likes

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