title:

Connectivity

(Post creation time:  

02-15-2024 02:12 PM

)

766 Views

M

MrRk45

Active Level 6

last edited

 

02-15-2024 02:12 PM

 

in

 
F23 5G connectivity problem
    • J

      JatinRaikwar

      Active Level 6

      02-15-2024 02:14 PM

       

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      What connectivity ( wifi , sim network , Bluetooth, NFC)

      0 likes

      M

      MrRk45

      Active Level 6

      02-15-2024 02:15 PM

       

      in

       
      Network connectivity
    • M

      MrRk45

      Active Level 6

      02-15-2024 02:15 PM

       

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      Doing everything reset network setting reset all setting flight mode on off restart phone problem not solve

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    • M

      MrRk45

      Active Level 6

      02-15-2024 02:16 PM

       

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      Internet nahi chalta

      0 likes

    • C

      cs_member10

      Moderator

      02-21-2024 07:39 AM

       

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      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your concern, we would request you to kindly perform the following steps to resolve your issue.

      Kindly check the device in a different location/network coverage area.

      Check device network mode settings: Settings> Connections> Mobile networks> network mode SIM1 or SIM2> Select network mode(set device network mode as 5G/LTE/3G/2G (auto connect) mode.).

      Check network operator settings: Settings> Connections> Mobile networks>Network operators> Select automatically> OK> Registered on the network.
      Note: We recommend setting device network operators as automatically.

      Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

      Reset settings: Settings > General Management > Reset.

      Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

      Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

      In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

      Warm Regards,
      Samsung Customer Support

      M

      MrRk45

      Active Level 6

      02-22-2024 09:29 AM

       

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      Thank you I will do it

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