title:
SAMSUNG NOTES sync problem
(Post creation time:
08-28-2024 09:05 AM
)
319 Views
S
serotoninsupermacy
Beginner Level 2
I write many notes on my samsung tab s9 and edit them regularly with my samsung phone . There is always a syncing problem, I never know which of my notes has synced and which are unsynced which lead to always getting two version of my notes one from my phone and one from my tablet maybe you can solve the sync problem or you can just add a button on the home screen of notes to show sync status and last time sync and button to sync now.
I already know that there is an option to sync manually from the settings menu but doing that every time before closing the app is not fruitful. Just bring that button on home screen to see the status.
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cs_member10
Moderator
08-29-2024 05:11 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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