title:

update Installation failed

(Post creation time:  

01-13-2019 05:23 AM

)

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M

milkiwayquestions

Active Level 1

last edited

 

01-13-2019 05:23 AM

 

in

 
My recent updates in gallery, Bixby vision, edge screen and game tools is crashing and showing installation failed pop up. What should be done?
    • A

      admin_

      Expert Level 5

      01-15-2019 06:27 AM

       

      in

       
      We are sorry to hear that you are facing installation failed pop up issue in the device. We would request you to share device log files using error report option via Samsung member application i.e. Samsung member app> feedback>question /error > attach log file.
      Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

      Be sure to hit ♡ when you find an answer that works for you.
      For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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