‎secure folder not opening | Samsung Members Community

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bala84

Beginner Level 2

last edited

03-15-2019 04:08 PM

in

Galaxy S

secure folder not opening after software flash by samsung customer care

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thab73
Active Level 2
06-2-2017 09:40 AM

in

Galaxy S
what the hell samsung is doing
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bala84
Beginner Level 2
06-2-2017 10:37 AM

in

Galaxy S
gone with complaint phone heating issue and battery issue. they said it needs to flash the software. after that I am unable to open the secure folder
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thab73
Active Level 2
06-2-2017 10:04 AM

in

Galaxy S
bro my phone also same problem .what is cost for installing samsung official frimware at service centre
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MauryaJr
Active Level 6
06-2-2017 10:08 AM

in

Galaxy S
free of cost
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thab73
Active Level 2
06-2-2017 10:24 AM

in

Galaxy S
i did not root it
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thab73
Active Level 2
06-2-2017 10:24 AM

in

Galaxy S
android 7.0
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bala84
Beginner Level 2
06-2-2017 10:39 AM

in

Galaxy S
don't no anything . first they put 16gb software and I checked k and told them what is this. then they changed. they don't even know S8 doesn't have 16gb varient
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bala84
Beginner Level 2
06-2-2017 10:41 AM

in

Galaxy S
see they have installed unauthorized software in my device
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chandoli21
Active Level 4
06-2-2017 01:27 PM

in

Galaxy S
It seems like they have tripped knox. Go to them and complain about it saying that after you flashed the device it does not work... Also let me know if samsung pay also does not work. Let them pay for it if the only solution is to change the motherboard.
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bala84
Beginner Level 2
06-2-2017 01:38 PM

in

Galaxy S
yes that too (samsung pay) not working
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chandoli21
Active Level 4
06-2-2017 01:40 PM

in

Galaxy S
Go and complain. It seems that other people are also facing the same issue. One guy updated his phone and the same happened...
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chandoli21
Active Level 4
06-2-2017 01:44 PM

in

Galaxy S
install phone info from play store and check the knox status. You can also go to the download mode but I do not recommend this to any unskilled people. Tell me whether it is 0x1 or 0x0.
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bala84
Beginner Level 2
06-2-2017 01:45 PM

in

Galaxy S
this is updated by samsung itself.
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chandoli21
Active Level 4
06-2-2017 01:51 PM

in

Galaxy S
Check the knox status and tell me what it shows
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bala84
Beginner Level 2
06-2-2017 01:53 PM

in

Galaxy S
Knox warranty void showing 0x0
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title:

secure folder not opening

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