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network issues m30s
(Post creation time: ย
09-3-2020 03:03 PM
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Ehsank
Expert Level 5
09-3-2020 03:05 PM
in
ยgo to settings >general Management >reset>reset network and restart your device then try
Anonymous User
Beginner Level 1
09-3-2020 07:41 PM
in
ยcs-member13
Expert Level 4
09-5-2020 06:25 AM
in
ยDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve network issue please follow below given steps:-
1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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