title:
heating issue
(Post creation time:
12-10-2020 05:43 AM
)
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lycnrider93
Active Level 6
12-10-2020 06:53 AM
in
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jigs1234
Active Level 5
12-10-2020 07:34 AM
in
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Ehsank
Expert Level 5
12-10-2020 08:44 AM
in
during charge?
during game? or when?
jigs1234
Active Level 5
12-10-2020 08:50 AM
in
Ehsank
Expert Level 5
12-10-2020 05:44 PM
in
but during camera its not usual
if you feel continuously then do visit service centre
Rickee
Active Level 3
12-10-2020 01:15 PM
in
0 likes
unboxyourphone
Active Level 8
12-10-2020 02:10 PM
in
0 likes
anurag22
Active Level 7
12-11-2020 12:43 PM
in
0 likes
cs-member13
Expert Level 4
12-12-2020 08:34 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-
> Close background running apps and uninstall the unnecessary apps.
For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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