title:
facing issues with network
(Post creation time:
01-24-2020 09:55 AM
)
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A
ashokbhanu9729
Active Level 3
I have insert a second sim in my s9 i have facing network issues with first sim any one gace this issue
Give a solution
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nameisjay
Active Level 7
01-24-2020 12:20 PM
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Samsung_Support2
Expert Level 3
01-28-2020 12:13 PM
in
Hi there,
We would suggest you to follow the mentioned steps to resolve the issue:
1) Ensure that network frequency of your device is selected on Auto-mode.
Settings > Connections > More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)
2) Search for the Network Manually by the steps as mentioned:
Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
3) Check via another SIM card in the device.
4) Reset network settings (Settings > General Management > Reset > Reset network settings).
Note: Kindly once coordinate with the network service provider,
If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/
Regards,
Team Samsung Members
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ashokbhanu9729
Active Level 3
01-28-2020 02:02 PM
in
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