Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:- - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
SandeepDdn
Active Level 9
03-3-2018 05:41 AM
in
Addyzaccount
Active Level 7
03-3-2018 06:21 AM
in
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SandeepDdn
Active Level 9
03-3-2018 06:26 AM
in
Check your smart lock setting and Reconfigure or Disable it.
How to Configure ? For detailed info visit :
https://www.androidcentral.com/how-use-smart-lock-galaxy-s7
or
http://www.samsung.com/uk/support/mobile-devices/what-is-smart-lock-and-how-do-i-use-it/ (Samsung official)
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sid99
Active Level 4
03-3-2018 05:48 AM
in
0 likes
AbhijithSB
Active Level 9
03-3-2018 06:03 AM
in
0 likes
admin_
Expert Level 5
03-5-2018 06:32 AM
in
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/