‎eSIM and Factory reset | Samsung Members Community

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Akhilsn95

Active Level 4

last edited

05-4-2024 08:29 AM

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Will factory resetting my phone clear eSIM profiles from the phone?

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SamsungIndiadelhi
Active Level 3
05-4-2024 08:40 AM

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Galaxy S
Yes
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Akhilsn95
Active Level 4
05-4-2024 08:41 AM

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Galaxy S
Ohh... then we need to visit the telecom operator office to re-issue the sim card? 🤔
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Bhupendra04
Active Level 1
06-11-2024 02:47 PM

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Galaxy S
If you have QR code of your sim then you don't have to
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saltaf
Active Level 10
05-4-2024 08:40 AM

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Galaxy S
Yes
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Akhilsn95
Active Level 4
05-4-2024 08:43 AM

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Galaxy S
Will the profile become unsuable?
Since my operator is Jio and they said that if we remove esim profile we have to visit jio center to reissue the sim card.
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sammieee
Active Level 6
05-4-2024 08:45 AM

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Galaxy S
Yes you have to reissue new physical sim
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Akhilsn95
Active Level 4
05-4-2024 08:47 AM

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Galaxy S
Ohhh.. That's bad.. They should have add an option to retain esim while doing factory reset.
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unknown_s
Expert Level 5
05-4-2024 10:40 AM

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Galaxy S
Yes
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S_Kumar73
Expert Level 5
05-4-2024 11:09 AM

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Galaxy S
No. There is a option. See the screenshot. All the esims will be erased only when you select the option.
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tanayyawalkar
Active Level 4
05-31-2024 05:13 PM

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Galaxy S
Are you sure this will retain my esim
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