title:

WiFi Calling - Auto call recording.

(Post creation time:  

01-11-2020 09:08 AM

)

43320 Views

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Infamous28

Active Level 3

last edited

 

01-11-2020 09:08 AM

 

in

 
Since last couple of days WiFi calling has been enabled on S9+, I have the latest beta version of Android 10 OneUI 2.0 running.
I am using Airtel sim card.
Previously I was able to auto-record calls on regular network whenever I made or got any calls.

Ever since WiFi calling has been started, auto call recording has not been working, there is no option to record the calls manually as well.

Frankly the call voice quality has improved drastically because of WiFi calling, hence I don't want to turn it off. 

Can anyone please help me with the issue?
I just want to keep auto call recording on along with WiFi Calling feature.
    • I

      iVikas

      Active Level 3

      01-13-2020 01:41 PM

       

      in

       
      have you tried third party app to record calls ?
      S

      Samsung_PVb4g2Y

      Beginner Level 2

      01-25-2021 08:22 AM

       

      in

       

      Samsung Please solve this problem immediately as buying the costliest phone and yet not able to record calls on WiFi is not acceptable at all. 

      M

      Members_LAzYteL

      Beginner Level 3

      02-1-2021 12:57 PM

       

      in

       

      Kindly enable call recording on wifi calling also this feature does not work know 

      important call are not recorded when using wifi calling in non network areas

       

      R

      RohitS2lPlus

      Active Level 1

      06-4-2021 07:04 PM

       

      in

       
      Which One is the Best and Reliable app for this Wifi Call recording?

      0 likes

    • S

      01-15-2020 07:26 AM

       

      in

       

      Hi there,

       

      Please be informed that currently the call recording feature is not available during Wi-Fi calling.

      If you are facing issue in normal call recording, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

       

      Regards,

      Team Samsung Members

       

       

       

       

       

       

      M

      Members_yjMFre4

      Beginner Level 4

      01-5-2022 05:53 PM

       

      in

       

      Hi team,

      Thanks for the update.

      I know that the call recording feature is not available during WiFi calling. What I'm really interested to know is whether the feature will be included in future release or not? When? Expected TAT?

      0 likes

      N

      NetanelF

      Beginner Level 2

      02-22-2022 11:58 AM

       

      in

       

      We are 2 years from the original request. is it so complicated to enable call recording together with wifi-calling?

      0 likes

      R

      Rahulsha18

      Active Level 1

      09-19-2022 07:46 AM

       

      in

       
      it's been a long time after your reply. But still the wifi call recording is not activated.
      We don't know why you asking for feedback and not working on it.
      Please resolve the issues.

      0 likes

    • S

      sheoran9

      Active Level 1

      08-18-2020 11:34 AM

       

      in

       
      please implement as soon as possible
    • D

      devraj0208

      Beginner Level 2

      09-6-2020 10:57 AM

       

      in

       
      please implement as soon as possible
    • D

      djgajjar

      Beginner Level 2

      09-11-2020 05:57 AM

       

      in

       
      yes samsung i am also facing the same problem, if possible please implement the auto call recording function over wifi calling as currently most of the people are using wifi calling as working from home so please enable this feature ASAP.
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      PhilTVM

      Active Level 1

      09-16-2020 02:19 PM

       

      in

       
      UPDATE2: sorry for the false excitement, I feel, the recording happened while the phone was still in VoLTE mode, it changed to VoWiFi when I checked. bottom line: the ISSUE PERSISTS.
      Update1: the recording now works with vowifi also.
      PREVIOUSLY: this is unacceptable. I thought buying a NEW Samsung will solve my problems. But, while WiFi calling solved one problem, it added another which didn't exist till date. What's next? next phone will have both but ONLY in external storage? which again is useless for most as all premium phones are hybrid SIM and we all already have two SIMs!!!
      This info could've changed my buying decision.
      A

      Arunmc

      Active Level 2

      09-27-2020 02:43 AM

       

      in

       

      I am running One UI 2.5 on S20+ and still record option is not available for WiFi calling. Not sure if it is country specific update. I can auto record calls in VoLTE only and not in VoWiFi. 😒

      P

      PhilTVM

      Active Level 1

      09-27-2020 05:40 AM

       

      in

       
      sorry ArunMC for the false excitement. I've updated my post.
    • V

      Varun_D

      Beginner Level 2

      10-29-2020 06:51 AM

       

      in

       

      I have bought M51 recently. And I have the issue.
      Samsung, Please try to resolve this ASAP. Thanks

      0 likes

    • M

      Matpjos

      Beginner Level 4

      11-2-2020 04:21 AM

       

      in

       

      Please enable recording on WiFi calling. 

    • S

      SKumar3009

      Beginner Level 2

      11-8-2020 12:41 AM

       

      in

       
      Dear Samsung team.
      Please enable call recording even in wifi calling facility as its not working with my M51. Now a days every new mobile is having wifi calling feature with smooth call recording.
      Request you to please look into the same so that Samsung is no more behind other brands for such a basic facility.
      M

      Members_7oHfCU2

      Beginner Level 2

      01-4-2021 01:14 PM

       

      in

       

      Dear Samsung team,

      In India people thought we won't use Chinese items. I too felt the same. I bought s20 at so high cost assuming you will give all those facilities.  

      Call recording over wifi is perhaps not a big issue to resolve. Still the issue is still there. 

      I now believe it's not just to discredit Xiaomi. Everyone knows and understands users issues but not all the companies care to resolve. 

      S20 works on Android like Xiaomi phones. Mi 11 has done so well. I believe SAMSUNG can easily resolve such small issues if it has a proper mechanism.  If not Chinese will definitely win over all.

       

      SAMSUNG IS SO CARELESS TO NEGLECT.  We still have hopes on you