title:

Touch problem

(Post creation time:  

01-10-2022 02:07 PM

)

679 Views

N

nomad_manjeet

Active Level 6

last edited

 

01-10-2022 02:07 PM

 

in

 
I have samsung galaxy s20 fe 5g.  There is touch problem in it. Sometimes it work and sometimes not .is it a software problem or some other. Please suggest me
    • J

      Jaatumari

      Active Level 1

      01-10-2022 02:13 PM

       

      in

       
      When are you facing touch issues?
      Is it when you keep your phone on the table or on the floor?
      Is it when holding in the hand?

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      N

      nomad_manjeet

      Active Level 6

      01-10-2022 02:17 PM

       

      in

       
      In my hand

      0 likes

      N

      nomad_manjeet

      Active Level 6

      01-10-2022 02:17 PM

       

      in

       
      Some time when I scroll my screen than automatically open the app

      0 likes

      J

      Jaatumari

      Active Level 1

      01-10-2022 02:21 PM

       

      in

       
      I had this touch issue when the phone (F62) was on floor/table. I increased the sensitivity and it works flawlessly. So, try increasing the sensitivity once. It might help.
      Setting -> Display -> Touch Sensitivity

      0 likes

    • S

      -SHAHID-

      Active Level 6

      01-10-2022 02:14 PM

       

      in

       
      May be it is due to low temperature.
      Is it cold in your area?

      0 likes

    • T

      Tikunwengsu

      Expert Level 1

      01-10-2022 02:16 PM

       

      in

       
      Your touch response is just damage
      Go and show take to the service center.

      0 likes

      T

      Tikunwengsu

      Expert Level 1

      01-10-2022 02:24 PM

       

      in

       
      Are facing problem still? related to screen.

      0 likes

      N

      nomad_manjeet

      Active Level 6

      01-10-2022 02:41 PM

       

      in

       
      Yes

      0 likes

      T

      Tikunwengsu

      Expert Level 1

      01-10-2022 02:50 PM

       

      in

       
      Okay try some out safe more option
      Or reset your device completely maybe it works fine.

      0 likes

    • D

      Div001

      Active Level 9

      01-10-2022 04:21 PM

       

      in

       
      Go to get help section in members app...and in that run touch diagnostics ...to see what's the problem

      0 likes

    • CM

      cs-member13

      Expert Level 4

      01-15-2022 05:37 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

      * Check after rebooting your device. 

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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